Support

We've collected a number of resources here for you to reference, includinglinks to track your Sound Therapy order once it has been sent, videos on how to use and troubleshoot some of the older players, and appointment links to book a time if you need Simone to assist you with trouble shooting a problem or just to discuss your progress.

Need to talk to someone? Book a time for Simone to get in touch with you for a free 30 minute support call

Where is my parcel?

Please see the shipping method you selected:

Replacement Charging Cables and Adapters

You can purchase charging accessories online - please check the socket of your player to see what sort of cable you need, as there are 2 different sorts used for the most recent players.

Mini player Support